For the purpose of receiving payments on the site, the Company uses third party services (“the payment services provider”). All users declare and accept that (a) their declarations and undertakings (but not the Company’s declarations and undertakings) will also apply to their use of the external interface; (b) they will not breach the payment services provider’s terms and will not use the payment service in a manner that could cause the Company to breach the payment services provider’s terms.
The information and services offered on the site to users are provided As Is, and users agree and confirm that neither the Company nor any of its agents shall be liable for any damage that may be incurred by the user as a result of using the Company site. The Company shall not be liable for any damage, loss or expense that may be incurred by you, directly or indirectly, as a result of any event beyond the Company’s control. It is hereby clarified that the Company’s systems are based on software, hardware and communications networks that are by their nature exposed to data security risks. The Company makes a significant effort to protect against such risks but is unable to absolutely prevent the possibility of damage to the Company or its users and shall not have any liability for any damage to users resulting from such risks. The Company bears no liability towards users or third parties for any disruption or error on the Company site and/or the information displayed thereon, whether displayed by the Company or based on third party data. The Company shall not be liable for any direct, indirect, consequential or incidental damage arising from access to the Company site (or the inability to access the Company site) and the use thereof. Neither the Company nor any of its agents are or shall be a party to installation agreements for a photovoltaic system or the purchase of complementary services for the maintenance of existing systems or any other agreement with a third party that is not the Company and relating to the photovoltaic system. The Company shall bear no liability for any damage caused to users as a result of entering into such agreements nor their breach by any of the parties. Neither the Company nor any of its agents shall be a party to agreements with the supplier of electricity to which the photovoltaic system or the user’s home is connected, and the Company shall have no liability for any damage to users as a result of entering into such agreements nor their breach by any of the parties. The users declare that they know that the undertakings of the electricity supplier are beyond the Company’s control and the Company shall bear no liability for any change or cancellation of any arrangement.
Wherever there is a written contract between you and the Company, including a purchase agreement, the cancellation provisions defined in the specific contract shall apply. In any other case, the provisions of the law shall apply regarding the cancellation of the transaction and/or the relevant payment. The user may contact the Company and request to cancel a payment and the Company shall consider the reasons for cancellation. If the request complies with the provisions of the law and agreements with the user, the Company shall make the required change according to the policy in force at that time with the credit company and/or the payment service provider. If the credit company or the payment services provider shall charge the Company a fee for this action, the user will be charged the aforesaid fee, without affecting any other of the Company’s rights.
The Parties agree to negotiate in good faith and attempt to resolve any dispute within thirty (30) days after a Party gives written notice of such dispute to the other Party. In the event that the Parties are unable to resolve that dispute, then either Party may initiate an arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. both parties agree to give up their right to:Have juries decide Claims.
1. Have courts, other than small-claims courts, decide Claims.
2. Serve as a private attorney general or in a representative capacity.
3. Join a Claim you have with a claim by other consumers.
4.Bring or be a class member in a class action or class arbitration.